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What is the Not for Profit Managers’ Toolkit?

A series of 6 masterclasses designed to give not-for-profit managers high level skills in people management, personal effectiveness and change management.


The Not For Profit Managers’ Toolkit is a six module training programme designed to give not for profit managers high level skills in people management, personal effectiveness and change management. The master classes form a comprehensive ‘tool kit’ – although each stands alone, focusing on a key skill.

Linda Robinson,
ACUMEN Community Enterprise Development Trust

The Programme – 2020


Managing Your Team Effectively

Newcastle: Thursday, 16th April 2020.

In this session we’ll demonstrate that the ability to lead and inspire others comes with the consistent day-to-day application of a few simple, but very powerful principles.

This module will examine those principles whilst looking at the difference between leadership and management, how your management style should be flexible, rather than fixed, (depending on the situation), and how to conduct a Team M.O.T. that will help your team perform significantly better. By the end you’ll have a list of ‘good boss’ behaviours to practice and ‘bad boss’ behaviours to avoid!


The Motivation and Performance Toolkit

Newcastle: Thursday, 30th April 2020.

This module digs deep into what really motivates people using both classic and cutting-edge motivational theory.

We’ll show you how to motivate with the right choice of words, motivate with the right actions and deliver effective feedback. You’ll be able to match your team members to the right tasks and get the best from them, as well as support those whose performance is not yet up to scratch to improve.


Managing Difficult Behaviours

Newcastle: Thursday, 14th May 2020

But what if we do everything right, as described above, and we still have some people in the team who are just impossible to manage?

This module will look at typical types of difficult behaviours, 5 key responses, how to change their behaviour by modifying your own, how to prevent difficulty through better communication, how to build ‘emotional capital’ and how to defuse, calm and avoid confrontation.


High Impact Influencing Skills

Newcastle: Thursday, 28th May 2020.

A key part of the manager’s role is to influence others, overcome objections and get everyone ‘singing to the same song sheet’.

This first half of this module will introduce the work of leading U.S. psychologist Dr. Robert Cialdini, who demonstrates the ‘golden rules of influence’. Using techniques such as ‘social proof’, ‘reciprocity’ and ‘the consistency and commitment principle’, you will assemble a practical toolkit to influence colleagues, team members, (not to mention trustees, friends and family!) in a range of contexts. We’ll then progress to look at how most communication is non-verbal, and how, by using your voice, posture, movement and eye contact, you can build rapport, smooth over tensions and reach agreement with others quickly and effectively.


Managing Yourself

Newcastle: Thursday, 11th June 2020.

So now that the team is working smoothly, everything’s good, right? But don’t you need some support too?

This session will help you to improve your time management and also give you emotional and psychological tools to ‘roll with the punches’ when the pressure of work gets too much. We'll show you how to motivate yourself using goal setting and anti-procrastination techniques and to get results with Stephen Covey’s prioritisation strategies, effective scheduling techniques and personal energy management tips. Oh, and we’ll fix it so that you never lose the will to live in a meeting ever again!


Managing Change

Newcastle: Thursday, 25th June 2020.

This module starts from the premise that change is difficult to begin and harder to make stick. And it’s not the ‘change plan’ that you need – it’s a ‘people plan’, because it is people that will either go along with the change you propose or wreck it entirely.

We’ll show you how to use a simple ‘change equation’ to assess the size of the challenge you face, spot the 15 reasons change usually fails, manage the process of change to minimise disruption, overcome people’s objections and develop a change leadership style that will keep your people on board. We’ll draw on the work of some of the world’s leading ‘thought leaders’ in the field, such as Kurt Lewin, John Kotter, Ken Blanchard, Jane Mouton, Robert Blake and Elisabeth Kubler-Ross.

Your Trainer

Mark Butcher

All Modules

Mark has been working as a fundraising and management consultant and trainer for 30 years.

His management and skills training clients include Heart Research U.K (Presentation Skills), The Corra Foundation (Time Management), Gateshead Carers (Leadership Skills), Sunderland Age U.K (Team Building) and the Imagine Foundation (Creativity and Innovation).


What you might expect from this programme

“A great day for thinking about the way our new structures will be implemented”.
Kath Smith,
“I really enjoyed this – it will prompt me to think and plan mor.”.
Liz Sheerin,
Northern Learning Trust
“Today was really useful – there was a lot to take away and use”.
Helen Parker
Newcastle YMCA
“I enjoyed all elements of the course. It was all useful”.
Mark Wilde,
Foxhill Forum, Sheffield
“Highly entertaining, very informative, excellent mix of individual work and group participation”.
Lynn Tory,
Relate Chesterfield and Derbyshire

When, where and how much?

How much does it cost?

To book on any individual module is £50.

If you book on the whole 6 module programme we will offer a 10% discount (total cost £270).

Where will the training take place?

The venue is ‘Philanthropy House’, the HQ of the Community Foundation for Tyne and Wear and Northumberland. Philanthropy House, Woodbine Rd, Newcastle upon Tyne, Tyne and Wear NE3 1DD. Phone:0191 222 0945

The boardroom is warm, light and quiet - perfect for training. There is local car-parking within a couple of hundred yards and the venue lies on a major bus route from Newcastle City Centre. Taxis from the City Centre cost about £10.00.

How to book

Phone us on 07515 386 439 and we’ll take your booking over the phone.

Or fill out the booking form below.

* = required field.

Primary Contact
Delegate details

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Which modules do you want to book?