lightbulb_outline Book herekeyboard_arrow_right

What is the Not for Profit Managers’ Toolkit?

A series of 6 masterclasses designed to give not-for-profit managers high level skills in people management, personal effectiveness and change management.


The Not For Profit Managers’ Toolkit is a six day training programme designed to give not for profit managers high level skills in people management, personal effectiveness and change management. The master classes form a comprehensive ‘tool kit’ – but each stands alone, focusing on a key skill.

Craig Bankhead,
Gateshead Older People’s Assembly

The Programme – 2018


Managing Your Team Effectively

Newcastle: Monday 4th June 2018.

In this session we’ll argue that the ability to lead is the result of the consistent day-to-day application of a few simple, but very powerful principles.

This module will examine those principles whilst looking at the difference between leadership and management, how your management style should not be fixed, but fluid – and how and when to change it, how different personality ‘types’ relate to one another in the team (and what to do about this) and how to conduct a Team ‘M.O.T. ’


Managing Difficult Behaviours

Newcastle: Monday, 2nd July, 2018.

But what if we do everything right, as described above, and we still have some people in the team who are just impossible to manage?

This module will look at typical types of difficult behaviours, 5 key responses, how to change their behaviour by modifying your own, how to prevent difficulty through better communication, how to build ‘emotional capital’ and how to defuse, calm and avoid confrontation.


Motivation & Performance Management

Newcastle: Thursday, 26th July, 2018

This module digs deep into what really motivates people (it might not be what you think! )

We’ll show you how to motivate with the right choice of words, motivate with the right actions, apply various theories of motivation (from the classic canon of thought leaders on the subject), help people set inspirational (yet achievable goals) build rapport and trust, deliver effective feedback and build all of the above into your supervision and appraisal processes.


Influencing and Negotiating Skills

Newcastle: Monday, 3rd September 2018.

This module will examine the key techniques used by ‘win/win’, principled, negotiators, so that you can win the negotiation whilst maintaining the relationship.

And we’ll give you a toolkit of tactics (from using concessions, setting limits, establishing ‘anchor points’, referring to a ‘higher authority’, using your BATNA, etc) should the people with whom you are negotiating decide to play ‘hard-ball’!


Managing Yourself

Newcastle: Wednesday 3rd October, 2018.

This session will help you to improve your time management and also give you emotional and psychological tools to ‘roll with the punches’ when the pressure of work gets too much.

We'll cover prioritisation, delegation, schedules that work, interruptions, meeting management, self-talk, visualisation, well-formed outcomes and stress management.


Managing Change

Newcastle: Wednesday 31st October, 2018.

We’ll show you how to spot the 15 reasons change usually fails, manage the process of change to minimise disruption, overcome people’s objections and develop a change leadership style that will keep your people on board.

The Trainers

Mark Butcher

All Modules

Mark has been working as a fundraising and management consultant and trainer for 28 years.

His recent management and skills training clients include Heart Research U.K (Presentation Skills), The Corra Foundation (Time Management), Gateshead Carers (Leadership Skills), Sunderland Age U.K (Team Building) and the Imagine Foundation (Creativity and Innovation).


What you might expect from this programme

“Everything on the course was extremely relevant and really applied to the sustainability of our organisation. Extremely inspirational.”
Jay Akhar,
Playing for Success, Birmingham
“Thank you for your splendid contribution to the CASE Europe Annual conference. I am delighted to confirm that participants rated your performance as exceeding our benchmark for excellent teaching. I should point out that only 10% of CASE speakers worldwide achieve this high level of evaluation!”
Joanna Motion,
Oxford University
“Highly entertaining, very informative, excellent mix of individual work and group participation.”
Lynn Tory,
Relate Chesterfield and Derbyshire
“I enjoyed the goal setting and ‘Wheel of Life’ tools, as well as the interaction activities.”
Erin Parker,
“High quality and worthwhile”
Clare Levi,
“Interesting and very relevant – excellent opportunities for reflection”
Tracey Carr,
Gateshead CAB

When, where and how much?

How much does it cost?

To book on any individual module is £75.

If you book on the whole 6 day programme we will offer a £60 discount (total cost £390).

Where will the training take place?

The venue is ‘Philanthropy House’, the HQ of the Community Foundation for Tyne and Wear and Northumberland. Philanthropy House, Woodbine Rd, Newcastle upon Tyne, Tyne and Wear NE3 1DD. Phone:0191 222 0945

The boardroom is warm, light and quiet - perfect for training. There is local car-parking within a couple of hundred yards and the venue lies on a major bus route from Newcastle City Centre. Taxis from the City Centre cost about £10.00.

How to book

Phone us on 07515 386 439 and we’ll take your booking over the phone.

Or fill out the booking form below.

* = required field.

Primary Contact
Delegate details

(only if different to Primary Contact)


Which modules do you want to book?