mark butcher associates
sustainability | skills | strategy

Terms and Conditions


Payment must be made in full no later than 14 working days prior to the start of the course. We reserve the right to reallocate the course place to another delegate if fees are not paid in time.


Cancellations must be made in writing or via email. Telephone cancellations cannot be accepted. If you wish to cancel a booking, the following charges apply.

20 working days or more prior to the event – no charge

15 to 19 working days prior to the event: 25% of the course fee.

10 to 14 working days prior to the event: 50% of the course fee.

9 or fewer working days prior to the event: 100% of the course fee.

Non attendance on the day: 100% of the course fee

If you cannot attend on the day you can send another delegate in your place – just let us know in advance.

In exceptional circumstances the fee may be waived at MBA’s discretion. In such circumstances, please write to us explaining why you cannot attend and enclose any supporting documentation, for example a doctor’s note.