mark butcher associates
sustainability | skills | strategy

Mark's Blog

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Specialisation, communication and synergy

"In open source, we feel strongly that to really do something well, you have to get a lot of people involved." - Linus Torsvalds

How can we apply the open source business model?

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3 techniques to transform your personal effectiveness

“On every level of life, from housework to heights of prayer, in all judgment and efforts to get things done, hurry and impatience are sure marks of the amateur.” – Evelyn Underhill.

What is "good" time management and how can we achieve it?

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Spot the psycho!

"I’m not a psychopath, Anderson, I’m a high-functioning sociopath. Do your research." - Sherlock Holmes"

Can you spot the difference?

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Managing Inadequate Performance

“I thought of all my rotten jobs and how glad I was to have them.
for a while.
then it was a matter of quitting or getting fired.
both felt good.”
― Charles Bukowski

Read on...

Assertiveness At Work

“To be passive is to let others decide for you. To be aggressive is to decide for others. To be assertive is to decide for yourself. And to trust that there is enough, that you are enough.” - Edith Eva Eger

How can we develop assertiveness?

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Three cornerstones of creative thinking

When Desert Island Discs invitee, the musicain Brian Eno, was asked what his favourite hobby was, he immediately replied "thinking".

How can we apply his mind-set to our particular situations?

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The past, present and future of corporate philanthropy

“Fundraising is an extreme sport!” ― Marc A. Pitman

Do you need to up your game?

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How to generate ideas and solve problems

"The best way to have a good idea is to have lots of ideas" - Linus Paulling

We'll show you how it's done.

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The Best Customer Care Story Ever

Making difficult customers happy is not always easy.

After all - they are difficult. Some may even be evil.

But sometimes it can be done with wit, elegance and generosity of spirit - and in ways which cost you very little.

Here are two real life examples that are invaluable!

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Better Late Than Never...

This new blog will seek to add value to what we do at MBA by taking advantage of our growing inter-connectedness.

I talk to a lot of people, all of the time, about the challenges they face and the solutions they employ.

I’d like to share some of that thinking.

Read on...